Переводчик

-Meet and greet the guests
-Ensure guest satisfaction
-Assist guests upon request
-Translate promotions or any information when necessary
-Monitor the guest profile and preferences
-Handling guest complaints

Achievements:
-Completed Minor Training in; Sustainability, Code of Conduct, Data Breeches, Diversity, Loyalty, COVID, Workplace and Safety, The code, Workplace Behaviour
-Was mentioned 2 times on TripAdvisor

Sales:
Sales Coordinator duties
Sales Manager duties
Versace Home Store Retail duties

Events:
Conference and Events Coordinator duties

Marketing:
Marketing Coordinator and Executive duties
Maintaining the hotel official website
Photoshoot and video shooting's
Maintaining social media accounts
PR and Communication duties
PR and Hotel Planning
Official website translation from English to Russian
Achievements:
-Maintaining the hotel website
-Maintaining social media accounts of Palazzo Versace Dubai (Pinterest and Google+).
-Representing Palazzo Versace at Arabian Travel Market Exhibition.
-Was a supervisor in charge of an Arabic music video of the 3 singers; Rashed Al Majed, Waled Al Shami, and Majid Al Muhandis that reached over 14 million views on Youtube.
-Created PR and Hotel Plan for Palazzo Versace Dubai.

Housekeeping:
Supervisor in Rooms and Residences
Supervisor in Public areas
Order Taker (Telephone and email communication)
Room attendant duties
Uniform and Linen Management duties
Florist duties

Front Office:
Receptionist duties
Concierge duties
Guest relations duties
Rooms controller duties


Achievements:
Was a supervisor in charge of the first-ever video shooting in Palazzo Versace Dubai
Was mentioned on TripAdvisor 2 times

-Served In Buffet and A La Carte menu fine dining restaurants.
-Welcomed and escorted the guests as a hostess.
-Handled guest complaints including the VIP guests.
-Trained new employees.
-Made sure that everything was clean and well prepared

Achievements:
-Trained new employees
-Completed four Harvard Mentor courses with excellence in Customer Focus, Diversity, Time Management, and Writing Skills